Return/Refund

• How do I return my order and receive a refund?
• How long does it take to receive a refund after the item is returned?
• I received the wrong item in my order
• What if my order was damaged by the carrier?
• Do we have an exchange policy?
• Return Policy

Tracking Information

• Why is my package not showing shipped?
• Tracking information not updating
• Carrier Contact Information
• Tracking information shows "Delivered", but package is not here
• Why does my order seem delayed?
• How to view tracking information on my orders?

Order Support

• How can I cancel/modify my order if it has already been submitted?
• How long will it take to receive my order?
• How do I use product credit on my order?
• How long do orders take to process and ship?
• What if my order was shipped to the wrong address?
• What if I am missing an item from my order?

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Product Subscription

• How do I edit or cancel my Easy-Ship?
• Easy-Ship Perks
• Am I required to have an Easy-Ship?
• Can I schedule my Easy-Ship to process other than monthly?
• What is an Easy-Ship?