I have purchased Back Office Pro but still can't log into the App

Troubleshooting App Guide:

1. Log Out & Refresh: Log out of the app and do a hard close. Reopen the app to see if the issue is resolved. Uninstalling and reinstalling is usually not needed for login issues, so skip that step.

2. Check for Updates: Make sure you’re using the latest version of the app.

3. Verify Your ID and Password: Use your ID number and the same password as your Back Office. If you’ve recently changed your password, repeat step 1.

For iPhone Users:

1. Go to Settings > General > iPhone Storage.
2. Find the app and tap on it.
3. Select Offload App.
4. After offloading, delete the app.