When do my product credits appear? VIP customers receive product credit after: Their order has been shipped, or A referred customer makes a purchase using their link, and that order has been shipped. Related articles How to view product credits as a VIP or Retail Customer How do I use product credit on my order? How to share your link as a VIP Customer Do Brand Partners earn product credit? Why does my commission show "official" when it is not in my ewallet account yet?